PERFORMANCEOVERLOOKS

PRIVACY POLICY

Effective Date: October 11, 2026

Business: PerformanceOverLooks, operated by Michael Di Guilmi, a sole proprietor based in California, United States

Website: https://performanceoverlooks.mykajabi.com

Privacy Contact: performanceoverlooks@gmail.com

1. Introduction

PerformanceOverLooks ("PerformanceOverLooks," "we," "us," or "our") respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains what information we collect, how and why we use it, when we disclose it to others, how we protect and retain it, and the privacy rights that may be available to you.

This Policy applies to our website, online educational courses, membership subscriptions, community features, forms, waitlists, live sessions, communications, and related services, including the Drive. Build. Simulate. educational program (collectively, the "Services").

Our Services are primarily delivered through Kajabi, an independent third-party website, course-hosting, and membership platform.

By using our Services, you acknowledge that this Privacy Policy is available to explain our information practices. Where applicable law requires consent for particular processing activities, such as certain marketing communications or nonessential cookies, we will seek that consent separately.

This Privacy Policy should be read together with our Terms of Service.

2. Who Is Responsible for Your Information

PerformanceOverLooks is operated by Michael Di Guilmi as a sole proprietor in California, United States.

For personal information that we collect and determine how to use in connection with our Services, PerformanceOverLooks generally acts as the business or data controller, depending on the applicable law.

Kajabi and other service providers process certain information to deliver their services to us. Some providers may also handle information for their own purposes, as described in their respective privacy notices.

For privacy-related questions or requests, contact:

PerformanceOverLooks

Email: performanceoverlooks@gmail.com

Website: https://performanceoverlooks.mykajabi.com

3. Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of information.

A. Contact and identification information

• Name.

• Email address.

• Billing country, address, or other billing details when requested during checkout.

• Other contact information you voluntarily provide.

B. Account and membership information

• Account identifiers and login-related information managed through Kajabi.

• Membership status and subscription history.

• Courses and products purchased.

• Course enrollment and learning progress.

• Community access permissions and participation.

• Customer support requests and account preferences.

C. Payment and transaction information

• Purchase history.

• Subscription amounts and renewal information.

• Payment status, invoices, refunds, and transaction identifiers.

• Limited payment-method information made available by the payment processor, such as card brand or last four digits.

Payment details are processed through our authorized payment providers. We do not intentionally collect full payment card numbers or card security codes through our own support communications or forms.

D. Community and communication information

• Comments, questions, posts, messages, and other material you submit.

• Information shared during community discussions, group Q&A sessions, or coaching communications.

• Vehicle specifications, photographs, driving footage, simulation files, and technical details you voluntarily provide.

• Records of communications with us, including customer service messages and email responses.

E. Marketing and waitlist information

• Name and email address submitted through signup or coaching waitlist forms.

• Email subscription preferences and consent records, where available.

• Information about your interaction with emails or promotional communications, where such features are enabled.

F. Website and technical information

Our website and service providers may automatically collect:

• Internet Protocol (IP) address.

• Browser and device characteristics.

• Approximate location derived from IP address.

• Pages visited, referral sources, and general website activity.

• Login and session information.

• Cookie identifiers and related technical data.

• Website, checkout, and email interaction data.

The specific technical information collected may vary depending on Kajabi's functionality, connected integrations, and your browser or privacy settings.

4. How We Collect Information

We receive personal information through several methods.

Information you provide directly: When you create an account, purchase a membership, join a waitlist, submit a form, contact us, participate in the community, or ask a question during a session.

Information generated through your use of the Services: Such as course progress, purchase records, membership status, login activity, and technical usage information.

Information from service providers: Kajabi, payment processors, and other providers may make transaction details, account information, and relevant service analytics available to us.

Information from connected platforms: If you communicate with us through social media or other third-party services, we may receive information you choose to share. Those platforms also process information under their own privacy policies.

We do not require you to disclose sensitive personal information, such as medical records, government identification numbers, or detailed financial account credentials, to participate in our standard educational membership.

Please do not post sensitive or confidential information in public community channels.

5. How We Use Personal Information

We use personal information for legitimate business and service-related purposes, including:

Providing the Services

• Creating and administering membership accounts.

• Delivering purchased courses and downloadable resources.

• Providing access to community channels and group sessions.

• Managing subscriptions, account permissions, and course progress.

• Providing coaching services where purchased or requested.

Processing payments and administering subscriptions

• Completing purchases and renewals.

• Recording transactions and payment status.

• Responding to billing questions.

• Processing cancellations and refunds.

• Meeting applicable accounting and tax obligations.

Communicating with Members

• Sending purchase confirmations and account-related messages.

• Providing service announcements and membership updates.

• Responding to questions and support requests.

• Delivering information about scheduled educational sessions.

• Communicating about waitlists or services you request.

Marketing and promotional communications

• Sending newsletters or promotional messages where you have opted in or where otherwise permitted by law.

• Informing interested individuals about available products, membership opportunities, or coaching availability.

• Measuring the performance of permitted communications.

Improving and protecting the Services

• Understanding general website and course usage.

• Identifying errors or technical problems.

• Improving content and the customer experience.

• Preventing fraud, unauthorized access, misuse, or account sharing.

• Protecting the security and integrity of our website and membership systems.

Legal and administrative purposes

• Complying with applicable laws and regulations.

• Maintaining required business records.

• Responding to lawful requests.

• Establishing, exercising, or defending legal claims.

We do not use personal information for purposes that are incompatible with those described in this Policy without providing any notice or obtaining any consent required by applicable law.

6. Legal Bases for Processing Where Applicable

Where the European Union's General Data Protection Regulation (GDPR), United Kingdom GDPR, or similar laws apply, we rely on an appropriate legal basis for processing personal information.

Depending on the activity, these bases may include:

Performance of a contract: To create your account, provide purchased educational content, administer subscriptions, and respond to service requests.

Compliance with legal obligations: To maintain required financial records, meet tax obligations, and comply with applicable law.

Legitimate interests: To maintain website security, prevent fraud, provide customer support, improve our Services, and administer our business, where those interests are not overridden by applicable individual rights.

Consent: Where required for optional marketing communications, nonessential cookies, or other activities for which consent is the appropriate legal basis.

When we rely on consent, you may withdraw that consent using the available controls or by contacting us, without affecting the lawfulness of processing conducted before withdrawal.

We do not treat acceptance of our Terms of Service as automatic consent for every optional use of personal information.

7. Email Communications and Marketing Choices

We may send transactional or service-related communications necessary to administer your account and purchased membership.

These may include purchase confirmations, payment notifications, login-related messages, subscription information, and significant service updates.

We may also send promotional emails about PerformanceOverLooks products, educational content, launches, events, or coaching availability when permitted by applicable law.

You may opt out of marketing emails at any time by:

• Using the unsubscribe link included in a marketing email.

• Updating available communication preferences in your Kajabi account.

• Contacting performanceoverlooks@gmail.com.

Unsubscribing from promotional communications does not necessarily prevent important service-related messages associated with an active account or transaction.

Where legally required, we will obtain consent before sending marketing communications and will respect applicable opt-out requests.

8. Cookies and Similar Tracking Technologies

Our website is hosted on Kajabi, which uses cookies and related technologies for website operation, account sessions, checkout functionality, and other platform features.

Cookies are small data files that may be stored on your device when you visit a website.

Cookies and similar technologies may include:

Essential technologies: Used for account login, website security, session management, checkout functionality, and other necessary operations.

Analytics technologies: Used to understand website activity, performance, visitor interactions, or technical problems.

Marketing or advertising technologies: May be used if corresponding third-party advertising, analytics, or marketing integrations are enabled.

The specific technologies present on our website depend on Kajabi's current implementation and any integrations we choose to activate.

Where applicable law requires consent before storing or accessing nonessential cookies or similar tracking technologies, we will implement an appropriate consent mechanism.

You may also manage some tracking preferences through your browser or applicable consent controls. Blocking necessary cookies may interfere with website functionality, login sessions, or checkout.

We will update this Policy if we materially change the categories or purposes of tracking technologies used.

9. Do Not Track and Privacy Preference Signals

Some browsers offer "Do Not Track" settings or other privacy preference signals.

Because recognition and handling of these signals may depend on the hosting platform and connected technologies, we do not represent that every browser Do Not Track signal is automatically recognized or honored by all website components.

Where applicable privacy laws require us to recognize particular opt-out preference signals or provide specific privacy choices, we will take the necessary steps to meet those requirements.

Browser settings, cookie consent controls, and other available privacy tools may provide additional ways to limit tracking.

10. When We Share Personal Information

We disclose personal information only as reasonably necessary for the purposes described in this Policy or as otherwise permitted or required by law.

Categories of recipients may include:

Kajabi: For website hosting, account management, course delivery, community access, forms, email functionality, and subscription administration.

Payment service providers: For securely processing purchases, recurring charges, payment verification, refunds, and payment-related fraud prevention.

Technical and communications service providers: For providing email, website functionality, analytics, security, or administrative support where those services are used.

Professional and business service providers: Such as accountants or other advisers who assist with legitimate business, tax, or legal matters.

Government authorities or legal parties: Where disclosure is required by applicable law, legal process, or a valid legal obligation, or is reasonably necessary to protect legal rights.

Community participants: Content you voluntarily post in shared community areas may be visible to other authorized members of those areas.

If the business is reorganized, transferred, or sold in the future, relevant information may be transferred as part of that transaction, subject to applicable law and appropriate notice.

Service providers may process information under their own applicable terms and privacy notices.

We do not authorize service providers to use information they process on our behalf for unrelated purposes except as permitted by the applicable service arrangements and law.

11. Sale or Sharing of Personal Information

PerformanceOverLooks does not operate a business of selling customer contact lists or personal information to data brokers.

We do not intentionally sell members' personal information for money.

However, certain privacy laws define the "sale" or "sharing" of personal information more broadly than monetary transactions. Depending on the technologies enabled, disclosures through advertising pixels or cross-context behavioral advertising may fall within those definitions.

If we use technologies or engage in practices that require additional notices, opt-out rights, or consent under applicable law, we will provide the required disclosures and controls.

You may contact us at performanceoverlooks@gmail.com with questions about our information-sharing practices or available privacy choices.

12. Payments and Financial Information

Membership purchases and recurring payments are processed through Kajabi's payment services and associated payment-processing providers.

Payment processors may collect and process payment card information, billing details, transaction identifiers, fraud-prevention information, and other information necessary to complete the transaction.

PerformanceOverLooks generally receives transaction records, billing status, and limited payment details necessary to administer purchases and subscriptions.

We do not request that customers submit complete payment card numbers or card security codes through email, community messages, or ordinary support forms.

Payment processors may independently process information for purposes such as payment security, fraud prevention, and legal compliance, as described in their policies.

13. Community Content, Coaching, and Live Sessions

Members may share personal information voluntarily while participating in community discussions, live educational sessions, or coaching communications.

Information shared in community channels may be visible to other members who have access to those channels.

Please avoid sharing information you would not want other authorized participants to see, including sensitive personal information or confidential financial details.

If you provide photographs, driving videos, vehicle details, or simulation files, we may use that information to respond to your questions, provide educational feedback, or operate the requested service.

Other community members are responsible for their own conduct and information practices.

Live sessions or coaching interactions may be recorded only in accordance with applicable law and any required notices or permissions. Participation in a session does not, by itself, grant unrestricted permission for us to publish identifiable recordings in public marketing.

If recording features are introduced or changed, we will provide appropriate notice and seek consent when required.

14. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, subject to applicable legal requirements.

Retention depends on the type of information and why it was collected.

For example:

• Membership information may be retained while an account is active and for a reasonable period afterward to administer the account, address disputes, or maintain necessary business records.

• Transaction and accounting records may be retained for periods required by tax, financial, and other applicable laws.

• Marketing contact information may be retained until an individual unsubscribes, requests deletion where applicable, or the information is no longer needed.

• Community posts, messages, and course activity records may remain within Kajabi or related systems according to account settings, platform capabilities, legitimate operational needs, and applicable legal obligations.

• Certain security logs, backups, and records necessary for legal claims may be retained for limited additional periods.

We use reasonable retention criteria, including the nature and sensitivity of the information, ongoing service needs, applicable recordkeeping obligations, and potential legal disputes.

When information is no longer needed, we will delete, anonymize, or otherwise handle it in accordance with applicable law and available platform capabilities.

Canceling a subscription does not automatically erase all associated personal information or transaction records.

15. Information Security

We take reasonable steps appropriate to a small online educational business to protect personal information against unauthorized access, misuse, loss, or disclosure.

Our Services rely on established third-party platforms, including Kajabi and payment-processing providers, for important account, hosting, and payment functions.

Security protections may include account authentication, access controls, platform security measures, and restricted access to business information.

No website, cloud service, or electronic transmission method can guarantee absolute security.

We cannot promise that unauthorized access, technical failures, or data incidents will never occur.

If a data-security incident occurs, we will respond as appropriate and provide notifications where legally required.

Members should use unique, strong passwords and avoid disclosing account credentials to others.

16. International Users and Data Transfers

PerformanceOverLooks is operated from California in the United States and may serve customers in other countries.

Personal information may be accessed, stored, or processed in the United States or other jurisdictions where Kajabi and relevant service providers maintain operations.

Privacy and data-protection laws may differ between those jurisdictions.

Where international transfers are subject to specific legal requirements, we and our service providers will rely on applicable transfer arrangements or safeguards where required.

Such arrangements may include recognized contractual safeguards, adequacy decisions, or other lawful transfer mechanisms, depending on the circumstances.

The use of Kajabi or another service provider does not by itself guarantee compliance with every country's data-transfer requirements.

17. Your Privacy Rights and Choices

Depending on your residence and applicable law, you may have rights to:

• Request access to personal information maintained about you.

• Request correction of inaccurate personal information.

• Request deletion of eligible personal information.

• Request a portable copy of certain information.

• Object to or request restrictions on certain processing.

• Withdraw consent where consent is the legal basis.

• Opt out of certain marketing or data-sharing activities.

• Request information about how personal information is used or disclosed.

• Lodge a complaint with an appropriate data-protection authority.

• Appeal a privacy-rights decision where applicable law provides that right.

These rights are subject to applicable legal conditions, exceptions, and verification requirements.

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

To make a privacy request, email:

performanceoverlooks@gmail.com

Please include enough information to help us identify your account and understand your request. For security reasons, we may need to verify your identity before fulfilling certain requests.

We will respond within the timeframes required by applicable law.

We may retain information where legally permitted or required, including records necessary for financial compliance, fraud prevention, dispute resolution, and establishing or defending legal claims.

18. California Privacy Information

PerformanceOverLooks is based in California and recognizes applicable California privacy requirements.

California law, including the California Online Privacy Protection Act, requires certain online businesses collecting personal information from California residents to make their privacy practices available.

The California Consumer Privacy Act, as amended, provides additional rights where a business meets the law's applicability criteria.

Not every small business is subject to every provision of the CCPA.

Where a California privacy law applies to our operations, we will comply with the corresponding disclosure, access, correction, deletion, opt-out, and other applicable requirements.

California residents may contact performanceoverlooks@gmail.com to ask about their information or exercise any applicable privacy rights.

19. European Economic Area, United Kingdom, and Other International Privacy Rights

Residents of the European Economic Area, United Kingdom, and other jurisdictions may have additional privacy rights under their local laws.

Where applicable, these may include the rights to access, rectify, erase, restrict, or transfer personal information and to object to certain processing.

Individuals may also have the right to withdraw consent and to complain to an appropriate data-protection supervisory authority.

We will evaluate requests in accordance with the laws applicable to our activities and the individual making the request.

Information about our data-use purposes, potential legal bases, service-provider disclosures, and international transfers appears in this Policy.

If applicable law requires additional notices, a designated representative, or other compliance measures because of the services we offer or how we process information, those requirements must be addressed separately.

20. Children's Privacy

Our paid membership services are intended for adults who are at least 18 years old and have reached the legal age of majority in their jurisdiction.

We do not knowingly solicit personal information from children for the purpose of enrolling them in our paid membership services.

If we become aware that personal information from a child has been collected in circumstances requiring parental authorization or deletion, we will take appropriate steps under applicable law.

Parents or guardians with concerns may contact:

performanceoverlooks@gmail.com

21. Third-Party Websites and Social Media

Our website may contain links to third-party websites, software, videos, social media platforms, or other online services.

Those third parties operate under their own terms and privacy policies.

We are not responsible for the privacy practices of independent third-party services, except to the extent applicable law imposes responsibility on us.

Information that you submit directly to a third-party platform may be collected and processed under that platform's own rules.

We encourage you to review the privacy policies of third-party services before providing personal information.

22. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes to our Services, technology, service providers, legal requirements, or information practices.

When changes are made, we will update the effective date at the top of this Policy.

Where required by law, we will provide additional notice or obtain appropriate consent before implementing material changes.

We encourage visitors and members to review the current Policy periodically.

Material changes will not be used to avoid legal obligations concerning information previously collected.

23. Contact Us

For questions about this Privacy Policy, personal information, privacy choices, or requests to exercise applicable rights, please contact:

PerformanceOverLooks

Operated by Michael Di Guilmi

California, United States

Email: performanceoverlooks@gmail.com

Website: https://performanceoverlooks.mykajabi.com

We will review privacy inquiries and respond in accordance with applicable law.

END OF PRIVACY POLICY